1. Information We Collect

• a. Personal Information

  We may collect the following personal information:

  • First and last name
  • Email address
  • Phone number
  • Contact information

• b. Usage Information

  We may collect information about how you access and use the Service, including:

  • Access times and dates
  • Pages viewed and time spent on each page
  • Information about your device and internet connection

• c. Communication Information

  We may collect the content of communications you send and receive through the Service.

2. How We Use Your Information

• We use the collected information to:

  • Provide and maintain the Service
  • Improve and personalize the user experience
  • Communicate with you, including responding to inquiries and providing updates
  • Monitor and analyze the use of the Service to improve our features and services
  • Detect, prevent, and address technical and security issues

3. Sharing and Disclosure of Information

• We do not sell, rent, or trade your personal information with third parties without your consent, except in the following cases:

  • With service providers who assist in operating our business and the Service
  • When required by law or in response to legal processes
  • To protect the rights, property, or safety of the Company, our users, or others

4. Information Security

• We implement comprehensive security measures to protect your personal information. These measures include encryption, firewalls, and access control protocols. Despite our efforts, please note that no security system is impenetrable, and we cannot guarantee the absolute security of your data. In the event of a data breach, we will promptly notify affected users and take all necessary steps to mitigate any potential harm.

5. Your Rights

• You have the right to:

  • Access and obtain a copy of your personal information
  • Rectify inaccurate or incomplete information
  • Request the deletion of your personal information
  • Restrict or object to the processing of your information

  To exercise these rights, you can contact us at privacy@pandeazucarbay.com.

6. Changes to This Privacy Policy

• We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We recommend you review this Policy periodically to stay informed about how we protect your information.

7. Contact

• If you have any questions about this Privacy Policy, please contact us at:
  The Pan de Azucar Bay Company LLC
  16192, Coastal Highway, Lewes, DE, 19958
  privacy@pandeazucarbay.com
  +1 (302) 550-4955

8. Additional Information for European Users

• If you are located in the European Economic Area (EEA), this section of our Privacy Policy applies to you and complements the information provided in the rest of the Privacy Policy.

• a. Legal Basis for Processing

  We process your personal information on the following legal bases:

  • Consent: When you have given your consent for the processing of your personal data.
  • Contract Performance: When processing is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into a contract.
  • Legal Obligations: When processing is necessary for compliance with a legal obligation to which we are subject.
  • Legitimate Interests: When processing is necessary for our legitimate interests or those of a third party, except where such interests are overridden by your interests or fundamental rights and freedoms that require protection of personal data.

• b. Your Rights Under the GDPR

  Under the GDPR, you have the following rights regarding your personal data:

  • Right of Access: You have the right to request access to your personal data and obtain a copy of it.
  • Right of Rectification: You have the right to request correction of any inaccurate or incomplete personal data.
  • Right of Erasure: You have the right to request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected or processed.
  • Right to Restrict Processing: You have the right to request the restriction of processing of your personal data in certain circumstances.
  • Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another data controller.
  • Right to Object: You have the right to object to the processing of your personal data at any time, on grounds relating to your particular situation.
  • Right Not to Be Subject to Automated Decisions: You have the right not to be subject to a decision based solely on automated processing, including profiling, that produces legal effects concerning you or similarly significantly affects you.

• c. International Data Transfers

  We may transfer your personal data to countries outside the EEA, including the United States. In such cases, we will ensure that appropriate safeguards are in place to protect your personal data, such as the use of standard contractual clauses approved by the European Commission or ensuring the recipient is certified under the EU-US Privacy Shield.

• d. Contact and Complaints

  If you have any questions about this section of the Privacy Policy or if you wish to exercise any of your rights under the GDPR, you can contact us at:
  The Pan de Azucar Bay Company LLC
  16192, Coastal Highway, Lewes, DE, 19958
  privacy@pandeazucarbay.com
  +1 (302) 550-4955

  Additionally, if you believe that our processing of your personal data infringes the GDPR, you have the right to lodge a complaint with the data protection supervisory authority in your country of residence in the EEA.

9. Additional Information for California Residents

• If you are a California resident, this section of our Privacy Policy applies to you and complements the information provided in the rest of the Privacy Policy.

• a. Your Rights Under the CCPA

  The CCPA provides California residents with specific rights regarding their personal information. These rights include:

  • Right to Know: You have the right to request that we disclose certain information about our collection and use of your personal information over the past 12 months.
  • Right to Delete: You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions.
  • Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising any of your CCPA privacy rights.

• b. Categories of Personal Information Collected

  In the past 12 months, we have collected the following categories of personal information from consumers:

  • Identifiers (such as name, address, email address)
  • Commercial information (such as records of products or services purchased, obtained, or considered)
  • Internet or other electronic network activity information (such as browsing and search history)
  • Geolocation data

• c. Use of Personal Information

  We collect your personal information for the purposes described in Section 2 of this Privacy Policy.

• d. Sale of Personal Information

  In the past 12 months, we have not sold any personal information of consumers. We do not sell the personal information of consumers to third parties.

• e. Exercising Your Rights

  To exercise your rights under the CCPA, you can contact us through:
  Online Request Form: Here
  Email: privacy@pandeazucarbay.com
  Toll-Free Number: 1-888-490-1146

  To verify your request, we may need to request additional information from you to confirm your identity. We will only use that information to verify your identity and for no other purpose.

• f. Authorized Agents

  You may designate an authorized agent to make a request on your behalf. To designate an authorized agent, you must provide written permission and we will verify your identity directly with you.

• g. Financial Incentives

  We do not offer financial incentives related to the collection, use, or deletion of your personal information.

• h. Contact Information

  If you have any questions about this section of the Privacy Policy or if you wish to exercise any of your rights under the CCPA, you can contact us at:
  The Pan de Azucar Bay Company LLC
  16192, Coastal Highway, Lewes, DE, 19958
  privacy@pandeazucarbay.com
  +1 (302) 550-4955